Refund policy
Return & Refund Policy (CLIPT)
At CLIPT, every product is handled with care, packed with precision, and shipped with the goal of delivering your order in excellent condition. Due to the nature of our products and fulfillment process, we maintain a strict no-returns policy.
All Sales Are Final
Once an order is placed, it cannot be cancelled, changed, or returned. We do not accept returns or exchanges for any reason, including:
- Change of mind
- Incorrect size or selection
- Accidental orders
- Shipping delays caused by carriers
- Personal preference after receiving the item
Please review your order carefully before completing checkout.
Damaged or Incorrect Items
Although rare, issues can occur during shipping or handling. If your item arrives damaged or you receive the wrong product, we will review the situation and work toward a resolution.
To request support, you must contact us within 7 days of delivery and include:
- Order number
- Clear photos of the product received
- Clear photos of the packaging (including any damage, if applicable)
- A brief description of the issue
All claims must be sent to: [your email here]
After review, we may offer a replacement or other appropriate resolution depending on the situation.
Shipping Responsibility
Once an order has been handed over to the shipping carrier, responsibility for delivery transfers to them. CLIPT is not responsible for:
- Delivery delays
- Lost packages marked as delivered
- Incorrect or incomplete addresses entered at checkout
Please ensure all shipping details are correct before placing your order.
Address Accuracy
Customers are responsible for providing an accurate and complete shipping address. If a package is returned due to an incorrect address, additional shipping fees may apply for reshipment.
Reason for Policy
This policy allows us to maintain consistent product quality, efficient fulfillment, and reduced waste. It helps ensure every order is processed fairly and efficiently.
Agreement
By placing an order with CLIPT, you agree to this Return & Refund Policy.